Data privacy policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

The use of our website is generally possible without providing personal data. Insofar as personal data (for example, name, address or e-mail addresses) are collected on our pages, this is always done, as far as possible, on a voluntary basis. This data will not be passed on to third parties without your express consent. 

In the course of the further development of our website and the implementation of new technologies, changes to this data protection declaration may become necessary. Therefore, we recommend that you re-read this privacy policy from time to time.

We point out that data transmission over the Internet (eg communication by e-mail) security gaps. A complete protection of the data against access by third parties is not possible.

Handling of personal data

Personal data is information that can be used to identify a person, i.e. information that can be traced back to a person. This includes the name, email address or telephone number. But also data about preferences, hobbies, memberships or which websites were viewed by someone count as personal data. Personal data is only collected, used and passed on by the provider if this is permitted by law or the users consent to the data collection.

Integration of third-party services and content

It may happen that third-party content, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are integrated within this online offer. This always requires that the providers of this content (hereinafter referred to as "third-party providers") perceive the IP address of the user. Without the IP address, they could not send the content to the browser of the respective user. The IP address is thus necessary for the display of this content. We endeavor to use only such content whose respective providers use the IP address only for the delivery of the content. However, we have no influence if the third-party providers store the IP address, e.g. for statistical purposes. Insofar as this is known to us, we inform the users about it.

Privacy policy for social media

Porzellanmanufaktur Reichenbach takes the current discussions about data protection in social networks very seriously. It is currently not conclusively clarified in legal terms whether and to what extent all networks offer their services in accordance with European data protection regulations.

Wir machen daher ausdrücklich darauf aufmerksam,  dass die seitens Reichenbach genutzten Dienste Facebook,  Instagram und YouTube die Daten ihrer Nutzer und Nutzerinnen ( z.B. persönliche Informationen , IP Adresse) entsprechend ihrer Datenverwendungsrichtlinien abspeichern und für geschäftliche Zwecke nutzen.

Reichenbach has no influence on the collection of data and its further use by the social networks. Thus, there is no knowledge of the extent to which, where and for how long the data is stored, to what extent the networks comply with existing deletion obligations, what evaluations and links are made with the data and to whom the data is passed on.


The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are

  • Browser type/ version
  • Operating system in use
  • Referrer URL (the previously visited page)
  • Host name of the accessing computer (IP address)
  • Time of the server request
  • Name of the retrieved file
  • Volume of data transferred

This data cannot be assigned to specific persons. A combination of this data with other data sources is not made. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

Links to websites of other providers

Unsere Website enthält Links zu Webseiten anderer Anbieter.  Wir haben keinen Einfluss darauf, dass diese Anbieter die Datenschutzbestimmungen einhalten.

Contact form

If you send us inquiries via the contact form, your data from the inquiry form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent.